Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout.
- Standard Shipping (Canada): 5–10 business days
- Express Shipping (Canada): 2–4 business days
- International Shipping: 10–21 business days (times may vary by destination)
Free Shipping We offer free standard shipping on orders over [amount] within Canada.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs, Duties & Taxes Halcourt is not responsible for any customs fees, duties, or taxes applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date so we can resolve the issue promptly.
Contact Us For any shipping questions, reach out to us at [halcourt4@gmail.com] or through our website contact form.